Operations Manager – Ref: 3496 HH

Position: Operations Manager

Salary: Competitive

Location: Home Counties/Midlands


Job summary:

We currently have an exciting new role as an Operations Manager based across the Home Counties

The Operations Manager will head up a team of civil sub contractors to deliver a programme of works across the Home Counties region, mainly within the Gigaclear Work Stream.

Principal duties include working with the Operations/planning and commercial teams to ensure the most efficient and cost-effective approach is used to deliver an outstanding level of service whilst maintaining the highest standards of health, safety and quality.

With assistance from the Operations/planning and commercial teams you will also demonstrate and develop financial controls that detail profit and loss and detailed cost to complete reports for each scheme.

The role will include both upward and downward reporting within Comex2000 and the client at all times providing clear and precise direction at all levels


Your main activities will include:

  • Responsible for the installation of telecoms FTTH infrastructure; including PIA
  • Overseeing all activities and staff to ensure that design, procurement, financial control and site activities are managed to the highest standards in all areas of delivery
  • Ownership of the Civils and PIA elements of the projects, design, costs, programme, documentation, site activities, procurement etc
  • This includes working closely with our project teams, to ensure that technical requirements are understood and met
  • Management of testing, accuracy of test results
  • Align the client’s direction and needs
  • Interpret contract commitments
  • Support in the produce BOQ for new build designs in collaboration with the planning and commercial teams
  • Manage client/contractor expectations within the context of Gigaclear and their commitment to continuing our longstanding relationship with this client
  • Ensuring that the key deliverables within each stage of the projects are being administered to the highest quality
  • Ensuring proper interpretation of the drawings and plans are established and the delivered solutions meet and exceed the expectations of the client
  • Working with the client to enable the most efficient and cost effective approach in delivering outstanding programs of work, while maintaining the highest standards of health, safety & quality
  • Demonstrate and develop and financial controls that detail profit and loss and cost to complete reports for each project within the programme
  • Development of strong team working relationships
  • Ensuring all project KPI`s and KPM`s are achieved
  • Manage office and site staff requirements and resourcing against multiple live projects
  • Cost risk management
  • Produce safe and efficient RAMS
  • Participates in team meetings and provides regular on-site project presence.
  • Bring innovative ideas


Skills & Qualifications required:

  • An industry applicable qualification to degree level is very desirable
  • Telecoms Industry knowledge is essential, particularly FTTx build
  • Experience with Civil new build deployment and using the BT PIA duct network
  • Working experience of GPON or XGSPON networks
  • Ability to create H&S documentation, progress reports and tracking documentation
  • Experienced in engaging suppliers with an eye on new technology within the industry
  • Regular communication with PM and contractor
  • Commercial and contractual awareness
  • Working knowledge of Microsoft packages
  • Self-motivation
  • Able to organise yourself and others workload
  • Able to work in a strong team environment
  • Be proactive in your approach
  • An excellent communicator
  • A high level of diplomacy and customer focused
  • Excellent time-management skills


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