Fleet Auditor – Ref: 2465 – RN

Position: Fleet Auditor

Salary: Competitive

Location: Wolverhampton

 Role & Responsibilities:

  • Support and identify knowledge gaps in all operating locations and assist to provide the necessary information and training in order to fill those gaps from direction of the Fleet Manager.
  • Provide exceptional service to our internal customers, the first time and every time.
  • Carry out LIVE vehicle audits/checks daily.
  • Health checks to be carried out across the fleet, drivers to be made aware of all aspects of the vehicle, from understanding vehicle checks to servicing and maintaining a heathy vehicle for operation.
  • Hands on approach/some knowledge required to carry out small repairs (i.e., mirrors, cameras, windscreen wipers, trims etc.).
  • Liaise with local body shops to obtain estimates re damages and pass on to the Fleet Manager to authorise via PO request.
  • Assist company drivers with booking servicing, assisting to reduce VOR and when involved in an accident.
  • To report high cost SMR work to the Fleet admin and Fleet Manager for review.
  • Carry out driver assessments to identify further training requirements and raise awareness of driving standards.
  • Report back LIVE to Head Office on any internal fleet changes re new drivers assigned or swap outs.
  • Support back up required re Warehouseman when out of the business if on leave/training.
  • Attend local site meetings for briefings on fleet, more importantly when Managers are completing ‘Tool Box Talks’ around fleet issues.
  • Ensure vehicle spec to departmental requirement is correct before assigning out to driver and recorded accordingly.

Other main responsibilities also include:

  • Following agreed internal procedure and paying close attention to detail when complete assigning a driver into and out of a vehicle.
  • Liaise with the Fleet team on unaddressed vehicle maintenance issues arising out of the audit.
  • Return incorrect, inaccurate and incomplete paperwork to suppliers/manufacturers for rectification.
  • Downloading of documents to company database and from online supplier’s portals.
  • Requesting documentation by phone call and email.
  • Dealing with staff requests for documentation pertaining to their fleet.
  • Housekeeping of the relevant local paperwork to ensure there is no missing documentation via SharePoint.
  • Keeping accurate paper and electronic records in line with team and Operations Department protocol.
  • Manage customer queries escalating to the Fleet lead, relevant personnel and Operations Director as appropriate or necessary to ensure a satisfactory conclusion for all parties

Skills & Qualifications required:

  • Flexible working attitude
  • Good time management
  • IT knowledge required in Excel, Outlook, and Word as a minimum
  • Previous experience in an automotive role such as: Workshop technician, fitter or fleet lead.
  • Clean Driving licence: B+E as a minimum, C1, C1+E, C or C+E desirable.

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